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Common Daily Communication Situations

HomeGeneral EnglishCommon Daily Communication SituationsPage 2
This C1-level guide, "Workplace Conflict Resolution," focuses on equipping individuals with the essential soft skills for mediating disputes between colleagues. It emphasizes that conflict is an inevitable part of dynamic workplaces and offers a structured, step-by-step approach to guide parties toward a mutually acceptable resolution. The text provides critical vocabulary and phrases, stresses the importance of remaining neutral and actively listening, particularly through paraphrasing, and includes model dialogues and practice activities to reinforce learning. Ultimately, the guide aims to transform challenging situations into opportunities for growth and improved professional relationships, highlighting mediation as a valuable skill for personal and organizational advancement. - Mediating a Conflict Between Colleagues The Complete C1 Guide for Successful Workplace Resolution - LingExam Language Academy - Lingexam.com

Mediating a Conflict Between Colleagues: The Complete C1 Guide for Successful Workplace Resolution

This C1-level guide, "Workplace Conflict Resolution," focuses on equipping individuals with the essential soft skills for mediating disputes between colleagues....

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